Positive: Punctuality, Quality, Responsiveness, Value

Hood Service Company Heating and Air deserves our highest recommendation for the efficient, professional, and timely job they did in installing two new units at our home. Though we had a bid and were on the verge of contracting with a major regional company, a trusted friend suggested we call Hood for a second bid. Mr. Hood came out the same day we called, gave us a bid that was substantially less than the larger company, and promised to work carefully with us to decrease the impact on walls that we understood would be required to reach our upstairs unit (a unit that had basically been “built into” the house). The next day Mr. Hood and his men were on the job, and when they finished the following day, we were amazed to find that they had not cut into a single wall. Somehow, they had managed to crawl into spaces where we thought no human could go.

But the chief reason for our high rating for Hood is the extra effort they made in helping us out the following week when our plumbing caused a glitch in their drain lines (our issue, not theirs). At 6:00 on Friday evening we called, and Mr. Hood’s men were at our home so quickly, I thought they must be neighbors. Once again, they were able to re-route drain lines without cutting into walls. We feel fortunate to have found Hood Service Company, and we highly recommend them for heating and air conditioning jobs.

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